PENNSYLVANIA SB 992: What Business Leaders Need to Know About the New Telemarketing Law - The National Law Review
Pennsylvania SB 992 updates telemarketing regulations, requiring prior express written consent for robocalls and expanding the Do Not Call list. It also mandates call abandonment rate compliance and recordkeeping.
Aforeworn detected this change in the Telemarketing & TCPA Compliance space on July 14, 2026 and published this briefing so affected operators are forewarned rather than caught off guard. It is rated High urgency. All businesses making telemarketing calls to Pennsylvania residents, including contact centers, lead generators, SMS marketers, and debt/insurance dialers. should confirm how it applies to their specific situation before acting. There is a time constraint attached: Effective 90 days after enactment (likely early 2025).. Acting after that point can mean penalties, a lapsed licence, or lost eligibility — exactly the kind of surprise Aforeworn exists to prevent. Aforeworn monitors Telemarketing & TCPA Compliance continuously and turns every detected change into a plain-English briefing like this one, so you always know first. Forewarned is forearmed.
What changed
New law requires prior express written consent for robocalls (including prerecorded and autodialed calls), expands the state Do Not Call list, and imposes stricter call abandonment rate limits (max 3% per campaign).
Who it affects
All businesses making telemarketing calls to Pennsylvania residents, including contact centers, lead generators, SMS marketers, and debt/insurance dialers.
What you must do
Update consent mechanisms to obtain written consent for robocalls, scrub calling lists against the expanded DNC list, and adjust dialing practices to meet abandonment rate requirements.
Deadline
Effective 90 days after enactment (likely early 2025).
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- Sixth Circuit Reinforces Critical Occurrence Analysis - The National Law Review
- Pennsylvania SB 992 Rewrites Telemarketing Rules With Fines Up To $3,000 Per Call - londoninsider.co.uk
- Fifth Circuit Confirms: Oral Consent Is Enough Under the TCPA - The National Law Review
- US FCC-2024-0085-0001: Strengthening the Ability of Consumers to Stop Robocalls (comment deadline 2024-04-20)
- MindSift LLC; Analysis of Proposed Consent Order To Aid Public Comment