Travel App Hopper to Pay $35 Million to Settle FTC Allegations It Charged Fees Without Consent and Deceived Users About Fees and Benefits of Some Products
The FTC settled with travel app Hopper for $35 million over allegations of charging fees without consent and deceiving users about fees and benefits. This signals increased FTC scrutiny on add-on product sales and consent practices, directly relevant to auto dealers selling F&I products like GAP waivers.
Aforeworn detected this change in the Auto Dealer F&I Compliance space on July 7, 2026 and published this briefing so affected operators are forewarned rather than caught off guard. It is rated High urgency. Auto dealers (franchise, independent, BHPH) and F&I managers selling add-on products (GAP, warranties, etc.) should confirm how it applies to their specific situation before acting. There is a time constraint attached: Immediately; FTC may increase enforcement in auto sector.. Acting after that point can mean penalties, a lapsed licence, or lost eligibility — exactly the kind of surprise Aforeworn exists to prevent. Aforeworn monitors Auto Dealer F&I Compliance continuously and turns every detected change into a plain-English briefing like this one, so you always know first. Forewarned is forearmed.
What changed
FTC enforcement action against deceptive practices in add-on product sales and consent; reinforces need for clear, affirmative consent and transparent fee disclosures.
Who it affects
Auto dealers (franchise, independent, BHPH) and F&I managers selling add-on products (GAP, warranties, etc.)
What you must do
Review and update F&I sales processes to ensure customers provide explicit, informed consent for all add-on products and fees are clearly disclosed before purchase.
Deadline
Immediately; FTC may increase enforcement in auto sector.
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